Last Update: February 5, 2022
Identity Information. When signing up to create a Zurp account, you share personal data with us about yourself such as your name, address, e-mail address, phone number, copy of state-issued driver’s license or identification, social security number and date of birth. Some of this information is required by law to collect in order to validate your identity.
We will only use this data in strict accordance with the law.
Financial information. We collect data about your crypto wallet addresses, bank routing and account numbers, billing address, or credit or debit card in order to process your investments.
Transaction information. We collect transaction details related to your use of our Services, including the type of service requested, date and time the service was provided, amount charged, and other related transaction details, including your deposit and withdrawal activity and account balances.
If you make an investment using a credit or debit card through the Services, your information may be maintained by a third-party merchant bank payment processor and not by us. You may also provide us with information about your financial profile, including accredited investor status and information pertaining to such status.
Communications. Information provided to us when you communicate with us for any reason, including customer support.
Log Information. When you use our Services, we collect server logs, which may include data like device IP address, access dates and times, app features or pages viewed, app crashes and other system activity, type of browser, and the third-party site or service you were using before interacting with our Services.
Information from social networks or online accounts. Information and data from any accounts that you share with us, including your access credentials for those accounts.
Our primary purpose in collecting personal data is to provide you with a legally compliant, secure, smooth, efficient, and customized experience, including:
To provide and maintain our Service, including to monitor the usage of our Service.
To manage your Account. To manage your registration as a user of the Services. The personal data you provide can give you access to different functionalities of our Services that are available to you as a registered user.
For the performance of a contract. The development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through our Services.
To contact you. To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or inquired about unless you have opted not to receive such information.
To manage your requests. To attend and manage your requests to us.
To deliver targeted advertising to you. We may use your data to develop and display content and advertising (and work with third-party vendors who do so) tailored to your interests and/or location and to measure its effectiveness.
For business transaction. We may use your data to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal data held by us about our Service users is among the assets transferred.
For business and legal purposes such as audits, security, compliance with applicable laws and regulations, fraud monitoring and prevention, to enforce our Terms of Service or other legal rights.
For other purposes. We may use your data for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
We may share your data:
With Service Providers. We may share your personal data with third party service providers including potential custodial partners, analytical, Know Your Customer (KYC) and cyber security service providers, database administrators, cloud computing infrastructure providers or email and SMS service providers who provide services such as website hosting, payment processing, data analysis, information technology and related infrastructure provision, customer service, email delivery, online advertising, auditing, and other services.
With our employees and contractors when they need it to do their job.
With business partners. We may share your data with our business partners to offer you certain products, services or promotions.
With other users. When you share personal data or otherwise interact in the public areas with other users, such data may be viewed by all users and may be publicly distributed outside. If you interact with other users or register through social networks, your contacts on such social networks may see your name, profile, pictures and description of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you and view your profile.
Provided via comments and testimonials. If you write a comment, send us an email, or other communication, we may edit it in our discretion and use it, with or without your name, anywhere we desire, including, but not limited to, our website(s), press releases, newsletters and marketing material.
For business transaction. We may share or transfer your personal data in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
If required by law or in the good faith belief that such action is appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
With your consent. We may disclose your personal data for any other purpose with your consent.
We use different third party providers in order to best deliver the services to you. By using our Services you agree that we can use third party services as long as we can maintain the level of security and confidentiality of your personal data.
We retain your personal data as long as you’re using Zurp, and for 6 years after the end of our relationship to comply with legal requirements. In some circumstances, like cases of anti-money laundering or fraud, we may keep data longer if we need to and/or if required by law.
We may come to share personal data with third parties for the purposes explained above. All such disclosures will be subject to appropriate legal obligations to safeguard your personal data and only use the personal data for the purposes for which you have consented.
We share data globally, both internally within Zurp, and externally with our partners and with those you connect and share with around the world in accordance with this policy. Your data may, for example, be transferred or transmitted to, or stored and processed in the United States or other countries outside of where you live for the purposes as described in this policy. These data transfers are necessary to provide our Services to you. We utilize standard contract clauses and obtain your consent for these data transfers to the United States and other countries.
We use certain physical, organizational, and technical safeguards that are designed to maintain the integrity and security of data that we collect. Wherever appropriate, we obfuscate and/or encrypt data in our systems and/or during information transfer. We utilize third party service providers who may store on their servers social security numbers, addresses, financial information, electronic signatures, and payment information.
In addition, we limit access to your data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
Please be aware that no security measures, method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security. It is important that you maintain the security and control of your account credentials, and not share your password with anyone.
You have a right to:
The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.
Please note that cookies don't allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.
If you want to disable cookies, you can do so by accessing the settings of your internet browser.
Our Services are not directed to individuals under the age of eighteen (18), and we request that they not provide personal information through our Services. We do not knowingly solicit or collect personal data from children or teenagers under the age of eighteen (18). If you believe that a minor has disclosed personal data to Zurp or is using our Services, please report this to us i
mmediately by emailing us firstname.lastname@example.org